• Purchase & Top-Up: Customers can buy a dedicated game card at a card issuance terminal or from staff with handheld devices, making their first top-up via digital payment (credit card, e-wallet) or cash. The system activates the account instantly.
• Spielen & Spend: Customers simply swipe their card at any arcade machine or ticket redemption game to start playing. The system automatically deducts the cost from the card balance based on preset rates.
• Points & Upgrades: While spending, the electronic membership system automatically accumulates points. When points or spending reach certain thresholds, the tier system automatically upgrades the member, unlocking more discounts and privileges, incentivizing continued spending.
• Redemption & Retail: Tickets won are automatically stored on the card. Customers can go to the prize center, browse rewards on the retail system, and use their points to redeem gifts, or directly use their card balance to purchase items—the process is utterly smooth.

This is where the system’s true power lies. It’s like a super manager that never tires, helping you manage everything.

1.All-in-One Operations Hub

• Membership Management: Build a complete customer database, recording consumption preferences and visit frequency, laying the groundwork for targeted marketing.
• Ticket Management: Seamlessly integrate with redemption terminals and ticket dispensers, automating the entire “play-earn tickets-earn points-redeem” workflow, completely eliminating manual counting.
• Smart POS: Integrates cash, Karte, and mobile payments; all transactions are recorded, making financial reconciliation clear and significantly reducing human error and cash handling risks.
• Staff & Permission Management: Set different operation permissions for various staff roles, ensuring more standardized management and clearer accountability.

2.Retail & Warehouse Integration

• Integrate the prize center and retail goods into the unified system. Inventory levels and product sales update in real-time, with automatic low-stock alerts, making prize management easy and efficient.

3.Data-Driven Scientific Decision Making (Core Competitiveness)

• Real-Time Dashboard: Open your phone or computer, and the entire venue’s operational status is at your fingertips: real-time revenue, current customer traffic, hourly performance per square foot… allowing you to strategize effectively.
• Game Performance Rankings: Accurately analyze the ROI of every single machine. Which is the ‘revenue star’? Which is underperforming? Let the data speak, providing the strongest basis for your next procurement or machine layout adjustments.
• Customer Profile Analysis: Gain deep insights into your clientele. Who are the high-value customers? What game types do they prefer? Do they prefer weekends or weekdays? Based on these insights, you can create highly targeted promotions, ensuring every penny of your marketing budget is spent effectively.